All About Our Sneakers

Q1: How can I find the right shoe size?
Our size chart on each product page makes finding your perfect fit easy. Sneakers are true to size and feature a roomy toe box designed for Indian feet.

Q2: How many designs do Sneakers offer?
We currently offer a signature design in 14 stunning colorways, including both high-tops and low-tops. Follow us on Instagram (@sneakersofficial) for the latest updates!

Q3: What are the sneakers made of?
Crafted with premium materials, our sneakers feature a microfiber underlay for flexibility, breathable mesh lining for comfort, and high-quality finishes that stand out.

Orders and Payments

Q1: How can I place an order?
Browse the collections page on our website, pick your favorite style, and place your order. Need help? Our customer support is here for you!

Q2: How do I check my order status?
Once your order ships, you’ll receive a tracking link via your registered email and WhatsApp.

Q3: What payment options do you offer?
We accept cards, UPI, pay-later services, and cash on delivery for your convenience.

Shipping

Q1: What are the shipping charges?
Shipping is completely free. Pick your favorite pair and we’ll take care of the rest!

Q2: When will my order arrive?
Expect your Sneakers to land at your doorstep within 5-7 working days.

Q3: Can I opt for express delivery?
Every delivery is express! We work to ship your order as quickly as possible.

Returns & Exchanges

Q1: How can I return a product?
Not the right size or color? Request a return within 7 days of receiving your order, and we’ll handle the rest.

Q2: How can I exchange a product for a different size?
Exchange your Sneakers hassle-free within 7 days of delivery. Simply request the size you need!

Q3: How long does it take to complete a return and receive a refund?
Returns are typically picked up within 24-48 hours, and refunds are processed within 7 business days after a quality check.

For more assistance, don’t hesitate to contact us—we’re here to help!