General
https://www.sneakers.com is an online platform owned by Grails Marketing Private Limited. In this Privacy Policy, references to "you" refer to any individual submitting data to us, our agents, or the website.

At Sneakers, we value your privacy and consider data protection a matter of trust. We are committed to using your information responsibly, and we will only collect and use personal data in the ways outlined in this policy. Information is only collected when necessary and relevant for our dealings with you.

This Privacy Policy may be updated periodically, and we encourage you to review it regularly to stay informed of any changes. We will retain your information only as long as required by law or for the purposes for which it was originally collected.

You may visit the website and browse anonymously without providing any personal information. We can only identify you if you log into your account using your username and password.

Information We Collect
To process your orders and provide you with the best services, we may collect various details, including but not limited to:

• Personal details such as name, gender, and date of birth

• Contact information like email, phone numbers, and delivery addresses

• Billing information and payment details (payment cards, bank details, etc.)

• User account details, including login credentials and unique user ID

• Physical characteristics such as weight, height, and body measurements (if relevant)

• GPS location data

We use this information to process your purchases, handle potential claims, and offer you the services available on our website.

Questions or Comments
If you have any questions or concerns about this Privacy Policy, please feel free to contact us at hello@sneakers.com.

This policy is incorporated into and subject to our Terms of Use. Your continued use of Sneakers and the services provided remains subject to the terms outlined in both the Privacy Policy and the Terms of Use.

Grievance Redressal
In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, any complaints or grievances can be reported to our Grievance Officer, Mr. Dishant Daryani, who can be contacted at:

• Address: Padmavathi Complex, 80 Feet Rd, 8th Block, Koramangala, Bengaluru, Karnataka 560095

• Email: hello@sneakers.com

All complaints will be addressed within 15 days.